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Increased transparency and information to citizens about public services provided by local government institutions in the cities of Vlora and Kukes

In the framework of the project funded by the Soros Foundation "Increased transparency and information to citizens about public services provided by local government institutions in the cities of Vlora and Kukes" a workshop was held in the city of Kukes, on 11.05.2013.
The Workshop was held with Kukes Municipality’specialists,IPRO and Civil Society specialists and the partner organization in the premises of the Palace of Culture in Kukes. The scope of the workshop was to present the results of analysis of the interviews derived from Citizens Report Cards conducted in February and March, and the identification of actions that should be undertaken to improve the situation with regard to the services and improve public perceptions, on issues identified by interviews.
The Workshop was organized by the local partner “Counseling Centre for Women and Girls” Kukes and Europartners Development staff, and was facilitated by EPD specialists.
Firstly the results of the analysis of the interviews were presented by expert Erind Kraja and then it proceeded with further discussions and interpretation by the participants.
Representatives of Kukes Municipality discussed proposals for improving the situation on specific issues , such as : Preparing the leaflets that will inform citizens in terms of procedures for carrying out the municipal services, proposing forms for citizens' awareness towards their obligations for paying the tariffs approved, explaining the adverse effects caused , in case of non-payment, proposing an action-plan integrating also actions taking into consideration findings from the workshop.
While the IPRO representatives agreed to propose a concrete action plan integrating the actions and findings discussed during the course of the workshop and proposed actions that seek assistance from the project in terms of information and transparency.
 


Last update: 11-05-2013
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